Agents can not show as people

[Huajin]

View menu —— Agents —— Show as People ? can not work. It mention error:

PathFinder has encountered an unknown error and must shut down.
You may have a compatibility issue with your display adapter. Ensure that the latest OpenGL video drivers are installed for your system.

What is the reason? I check my video drivers, it is installed.

[Charlie Thornton]

We're probably using a part of OpenGL that isn't supported by your graphics hardware.  What kind of graphics card do you have?

You may be able to work around this error by disabling (on the View menu), level of detail, hardware skinning, and vertex buffers.

Also, I find that when I use VMWare, the VMWare graphics driver causes PyroSim to crash when using the Show as People option.  Are you using VMWare?

- Charlie

[Huajin]

My graphics card is ATI Mobility Radeon HD 3400 Series.
I don't know what is VMWare.
Anyway, thanks for your reply.
I just start to learn to use Pathfinder. Will ask you for help if I have some trouble in the process of my study.
Thanks.